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Four Seasons Resort Maui at Wailea 5.0

Wailea, Maui, Hawaii

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Review Summary

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Pros

  • Gorgeous beachfront location with prime access to famed Wailea Beach 
  • Impeccably decorated guest rooms with Nespresso machines and private balconies
  • Three pools with three distinct atmospheres, including a private adult-only area 
  • Three restaurants, 24-hour room service, and a lobby lounge; Wolfgang Puck’s Spago is a highlight 
  • Beautiful spa and an indoor/outdoor fitness center with top-of-the-line equipment 
  • Two sand-filled synthetic grass Nova’Pro tennis courts with lights for nighttime play
  • Kids for All Seasons Kids Club and large family game room 
  • Immaculately maintained grounds, with sculpture gardens and fountains  
  • Accessible to other hotels and restaurants via Wailea Beach path 
  • Free Wi-Fi, pool cabanas, Wailea car service, snorkel equipment (and no resort fee) 
  • Club Floor Rooms provide a private lounge with free breakfast, snacks, and drinks

Cons

  • Couples may find the resort a bit too family-friendly  
  • Outdoor fitness center won’t appeal to everyone 
  • Charges for breakfast and parking
  • Guest rooms in the back of the hotel don't have ocean views

Bottom Line

The Four Seasons Resort Maui at Wailea established itself as one of Hawaii’s premier luxury resorts when it opened its oceanfront doors in 1990. Today, after a multi-million dollar renovation in 2016, the 383-room beachfront stunner still maintains its elite status and doesn't charge a resort fee. Renovated guest rooms are spacious and sumptuously outfitted with marble bathrooms and luxe amenities. Three restaurants provide varied dining options, and Wolfgang Puck’s acclaimed Spago is one of Maui’s best eateries. Families and couples are equally catered to here with: two family-friendly pools, a game room, free kids' club, secluded adult-only oasis pool, and world class spa. However, some couples may find the hotel to be a bit too family-friendly. Travelers looking for a more hip, adult-centric property may prefer the Andaz Maui at Wailea Hotel.

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Scene

A luxury chain hotel that's (almost) equally romantic and family-friendly 

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The Four Seasons Maui isn’t a new property (originally opened in 1990), but it somehow maintains a timeless elegance that feels both luxurious and uniquely Hawaiian. A marble entryway with a sky blue frescoed ceiling makes an artistic first impression, which sets the tone for the stunning open-air lobby. Giant glassless windows offer impressive pool and ocean views and flood the expansive lobby with natural light. Marble floors, coffered ceilings, and rounded columns give the space a gallery-like quality -- so it’s fitting that every available space is filled with original Hawaiian artwork. Employees work efficiently at the front desk, where new arrivals will be donning leis and sipping lemonade before they can even say “we’re checking in.”  

As a brand, the Four Seasons is known for family-friendliness, and its Maui resort is a prime example. Families with children make up half (if not more) of the clientele here, so parents traveling with little ones don't feel out of place. Couples, particularly honeymooners, may find the atmosphere a bit too kid-centric -- though the resort does an excellent job of keeping adult-only and family-friendly amenities separate. For example, the adult-only serenity pool is completely out of earshot of the family-friendly pools and has romantic extras like amenity-packed cabanas and a swim-up bar. The immaculately maintained grounds and incredible sculpture gardens also provide romantic reprieve. The Four Seasons is large enough to allow different groups to carve out their own space, but it isn’t so big that it feels overwhelming (we’re looking at you, Grand Wailea). 

Location

In resort-rich Wailea -- great golf, calm beaches, luxury shopping, and nearly perfect weather

Map of Four Seasons Resort Maui at Wailea

The Four Seasons is located in the posh resort community of Wailea. Known for expensive hotels, designer shopping malls, and upscale dining venues, Wailea is south Maui’s premier resort area, and the Four Seasons counts big names like the Fairmont, the Grand Wailea, the Andaz, and the Marriott as neighbors. Besides ritzy accommodations, Wailea is also recognized for its world class golf courses, beautiful beaches, and consistent sunshine. For those who can afford it, Wailea is a near-perfect paradise. Since the Four Seasons was one of the first hotels in the area, it occupies prime Wailea real-estate on the corner of the crescent shaped Wailea Beach. Neighboring hotels and restaurants are accessible via the Wailea Beach path, but travelers will want to rent a car if they plan on exploring the island. The hotel is a 30-minute drive from Maui’s Kahului Airport. Overnight self-service parking and valet options are available for a fee.

Rooms

Gorgeous decor, luxe amenities, and private outdoor balconies 

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After a multi-million dollar renovation in 2016, rooms at the Four Seasons are some of the nicest in Wailea. Textured wall coverings, sleek wood furniture, and modern artwork combine to create a contemporary ambience that still feels casual and comfortable. Beige tones and light woods present a neutral palette that’s brought to life by blue, gray, and white accents. Luxe amenities include large flat-screen TVs, Nespresso machines, and customizable minibars (for a fee). Personal iPads allow guests to order 24-hour room service, peruse the daily schedule of activities, book spa appointments, or contact housekeeping. Closets store electronic safes, umbrellas, ironing equipment, and beach bags. Bathrooms are marble masterpieces with large soaking tubs, separate glass enclosed showers, double sinks, and private water closets. The provided toiletries are locally made, with Hawaiian-inspired scents like ruby guava. All guest rooms and suites have large outdoor balconies or patios, though some entry level rooms overlook the parking lot. There are dozens of further breakdowns that categorize view type, so guests should definitely consult the hotel’s website if they’re looking for a specific vista. 

Entry level guest rooms measure 600 square feet, making them some of the largest in Maui. Small Suites, the next level up, are significantly larger at 840 square feet and are ideal for families. Parents can take the bedroom and put the kids on the pullout sofa. Large Suites are about 1,400 square feet and feature an additional bathroom and separate living spaces. Residential Suites, like the three-bedroom Maile and Lokelani Suites, are popular with celebrities and foreign diplomats. Club Floor Rooms feature the same decor and amenities as standard guest rooms, but have pricier nightly rates due to access to the club floor lounge, where staff members serve drinks throughout the day, along with continental breakfast in the mornings and hors d’oeuvres in the evenings. Club floor guests are also treated to private check-in and concierge service. 

Features

Amenities galore, and tons of freebies 

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The Four Seasons Maui Resort piles on feature after feature, offering top-notch facilities and activities along with plenty of freebies (there's no nickel-and-diming here). Families will likely love the kids' swimming pool, free game room with ping-pong and video games, and a seemingly endless array of snorkel equipment, sports gear, and DVD rentals. There are tennis courts, a putting green, and free scuba demonstrations in the pool. Other fun features include a photo ambassador to take pictures of guests on their cellphones or cameras. Staff provides blankets with coffee and banana bread for guests who get up early to see the sun rise and free juice is always presented in the lobby.

There's a tiny 24-hour business center which provides audiovisual equipment rental, in-room fax machines on request, and Japanese translation and interpretation. Notary services are available. Wi-Fi is free throughout. 

Pools

Three beautiful outdoor pools with three distinct atmospheres 

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Each of the Four Seasons’ three beautiful pools has a specific purpose and a distinct atmosphere. The fountain pool is the resort’s central hub, and is featured in the hotel’s most iconic photos (hello, Instagram opportunity). The fountain pool, which derives its name from the giant fountain at its center, is open to everyone, and feels equally family-friendly and adult-appropriate. Around the fountain pool you’ll find kids playing games, parents toting their toddlers in tubes, and young couples sipping cocktails in the hot tub. Pool attendants make regular rounds, fluffing towels, proffering fruit cups and spritzes, and offering sunscreen.Staff will clean your sunglasses and bring you a fully loaded Kindle upon request. Lounge chairs and curtained cabanas surround the pool -- both are available on a first-come first-served basis. 

Next to the fountain pool, the waterfall pool is a haven for families. We don’t think this pool’s namesake water feature was unintentional: it helps drown out the noise of happy children on vacation. The two-tiered waterfall pool has a tiny waterslide that’s great for little ones, and a shallow wading area that’s often filled with beach toys. It’s surrounded entirely by cabanas, which are free to use, but fill up early in the mornings. The cabanas are ideal for afternoon naps -- for kids and parents. 

The adult-only serenity pool is the hotel’s nicest pool and it truly feels like a serene oasis. The serenity pool is accessed by a gated staircase, and is only open to guests 21 years of age and older. From the serenity pool’s infinity edge, guests can take in sweeping views of Wailea Beach. There’s also a swim-up bar and two hot tubs. There are plenty of cushioned lounge chairs, but guests looking for total privacy can rent one of the poolside cabanas. These cabanas aren’t free like those found around the other pools, but they’re much more luxurious, with cushioned daybeds, flat-screen TVs, Nespresso machines, and personal service. 

Beach

The hotel occupies a prime spot on Wailea Beach 

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The Four Seasons is located on a small cliff that overlooks Wailea Beach: a crescent-shaped shore with light brown, powdery sand that stretches over a third of a mile. The Four Seasons fronts a lovely section of the beach, which it shares with several other neighboring hotels. The sand is groomed every morning and small waves make for great for body surfing and paddle-boarding. The southern edge of the bay has healthy reefs where sea turtles like to swim, so it's a popular snorkel spot, and the hotel provides free snorkel gear for guests. The Beachwalk Cafe, casual beach shack along the shore, sells beach essentials, like sunscreen, sunglasses, and gelato. Like all of Hawaii's beaches, Wailea Beach is open to the public, but it draws far more vacationers than locals. 

Food

Wolfgang Puck's Spago is a standout, but expect high prices

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Whether guests choose to eat at one of three on-site restaurants, order drinks and light bites at the lobby lounge, or partake in 24-hour room service, dining at the Four Seasons is a culinary delight (though it certainly isn’t wallet-friendly). Spago, a Wolfgang Puck signature restaurant, is the hotel’s premier dining venue. The dinner menu features local Maui ingredients prepared with strong Asian influence, which is reflected in the restaurant’s bold decor. Along with Spago, the Four Seasons is home to DUO Steak and Seafood and Ferraro’s Bar e Ristorante, an upscale Italian eatery. In the mornings, DUO also serves as the hotel’s breakfast restaurant, where guests can order their morning meal a la carte, or indulge in the incredible breakfast buffet. Breakfast isn't included in room rates. 

As a brand, the Four Seasons has perfected the art of the lobby bar. The lobby lounge in Maui is popular for drinks and light meals, and it offers spectacular sunset views. The lobby lounge has a warm, community-centric atmosphere that’s highlighted by frequent live performances by local musicians and dancers. If we had one tiny complaint about the dining options at the Four Seasons’ Maui, it would be the lack of a coffeeshop. Free coffee is available in the mornings outside of DUO, and the cute Beachwalk Cafe sells a few espresso drinks, but nearly all of the Four Seasons’ local competitors have full service coffeeshops, which we sorely missed during out visit here. 

Spa

A world class spa with a health and wellness focus 

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The spa at the Four Seasons Maui is one of the best on the island, and is known for its health and wellness focus. Treatment options extend beyond the typical range of massages and facials to include wellness initiatives like chiropractic sessions, acupuncture, guided meditation, and nutrition assessments. The spa even offers a five-day all-inclusive wellness package that includes healthy meals, daily health and wellness presentations, and cooking classes so guests can learn how to prepare healthy meals at home. For guests seeking more traditional spa offerings, the hotel has four signature treatments, including Hawaiian inspired massages and body wraps, an anti-aging facial, and an aromatherapy session with Ajne Rare and Precious fragrances. 

Fitness Centre

The verdict's still out on the outdoor cardio equipment 

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The fitness center is somewhat small for the size of the resort, but it has modern Matrix cardio equipment and weight machines. The weight machines and free weights are located in a small room next to the spa, but the cardio equipment is located beneath a covered patio next to the family game room. The outdoor fitness center seems like a cool idea, especially in the place like Maui, but getting on a treadmill hardly seems enticing when it’s hot and humid outside (which is nearly every day in Wailea). For those who crave even more outdoor activity, the hotel also has two sand-filled synthetic grass Nova’Pro tennis courts -- both have lights for nighttime play.  

Family

Free Kids for All Seasons club, free baby amenities, and a family game room 

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Families are welcome at the Four Seasons Maui. The family game room is a big attraction -- it feels sophisticated enough for adults, with custom pool tables and and multiple flat-screen TVs (usually broadcasting mainland sports), but also fun enough for kids, with foosball, ping-pong, and a separate video game room. Children ages 5 to12 can attend the free Kids for All Seasons Club throughout the day and night. Kids can participate in regularly scheduled activities like hula lessons, sand castle building, ulu maika (Hawaiian bowling), and traditional Hawaiian story time. For parents traveling with babies, the Four Seasons can provide free amenities like playpens, bottle warmers, baby monitors, baby bathtubs, highchairs, swings, and strollers. Babysitting services are provided for an additional fee. 

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Things You Should Know About Four Seasons Resort Maui at Wailea

Address

3900 Wailea Alanui Drive, Wailea, Hawaii 96753-5453, United States

Phone

(808) 874-8000

Also Known As

  • Four Seasons Maui
  • Four Seasons Resort Maui Wailea
  • Four Seasons Wailea
  • Wailea Four Seasons

Room Types

  • Club Floor Oceanfront Prime Suite
  • Club Ocean View Prime Room
  • Club Ocean View Room
  • Deluxe Oceanfront Suite
  • Four Seasons Executive Suite Garden View
  • Four Seasons Executive Suite Ocean View
  • Four Seasons Executive Suite Partial Ocean View
  • Four Seasons Executive Suite Prime Ocean View
  • Garden View One Bedroom Suite
  • Garden View Room
  • Lokelani Suite
  • Maile Suite
  • Mountainside Room
  • Oceanfront One Bedroom Suite
  • Oceanfront Prime Suite
  • Ocean View Deluxe Suite
  • Ocean View Prime One Bedroom Suite
  • Ocean View Prime Room
  • Ocean View Room
  • Partial Ocean View One Bedroom Suite
  • Partial Ocean View Room

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